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  • Staff Applications: OPEN
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New Standalone Support Portal Read more... ×

New Standalone Support Portal


Hi all,

We have recently launched a standalone web support platform that will progressively replace our existing forum-based support functionality.

The following forum-based support functions have been deprecated and moved to the new platform:

  • Player, Gang, Staff and Harassment Complaints
  • Content Creator Applications
  • Verified Menu Applications
  • Compensation Claims
  • Account Recovery Requests
  • Tebex / Donation Queries

All IC Complaints, Administrative Appeals and Server Suggestions are still to be filed on the forums' support portal until further notice.

Existing applications will still be reviewed. There is no need to resubmit existing applications on the new platform.

Kind regards,

Fat Duck Gaming Leadership Team


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